When disputing copyright claims on long-form YouTube videos, there are a few important things to keep in mind. Here are our tips to consider:
When should a claim be disputed?
A claim should only be disputed if it was made in error and the content is properly licensed. Before disputing, ensure that:
- The channel or video is safelisted in your Epidemic Sound account
- You had an active subscription or valid license at the time of publishing
- Your use complies with the license terms
Disputes can be submitted directly in YouTube Studio. What to include in the dispute note:
- A contact email address
- Any relevant license or subscription information
Shorts with Shopping disabled
Claims on YouTube Shorts don't affect visibility or earnings and don't need disputing. If you post Shorts with product links, the claim disables product tagging and YouTube Studio shows a "Shopping disabled" notice. We release claims on these Shorts, you can dispute the claim and mention “Product link” in the dispute note. See Understanding YouTube Shorts & Copyright Claims for detail.
When to file a dispute
File within 5 days of receiving the claim to avoid losing potential ad revenue. Disputes filed later may result in lost revenue for the days prior to filing.
What happens after submitting a dispute?
Epidemic Sound will review the claim. If it's incorrect, the claim will be released.
How to dispute claims on platforms other than YouTube
If a claim appears on another platform and you believe it's an error, contact Epidemic Sound here for assistance.